BSB40120 - Certificate IV in Business



Delivery Mode

Face to Face

Course Duration

Total weeks

Tuition weeks

52 including holidays


Course Duration

Total weeks 52 including holidays

Tuition weeks 36 

Course Structure

Total Number of units

Core units





Course Structure

Total Number of units: 12

Core units: 6

Electives: 6

This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.


Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Core Units:

BSBCRT411 – Apply critical thinking to work practices

BSBTEC404 – Use digital technologies to collaborate in a work environment

BSBTWK401 – Build and maintain business relationships

BSBWHS411 – Implement and monitor WHS policies, procedures and programs

BSBWRT411 – Write complex documents

BSBXCM401 – Apply communication strategies in the workplace


Elective Units:

BSBCMM411 – Make presentations    

BSBMKG433 – Undertake marketing activities    

BSBOPS401 – Coordinate business resources    

BSBOPS405 – Organise business meetings    

BSBPEF401 – Manage personal health and wellbeing    

BSBPEF403 – Lead personal development

Evidence gathering technique used for this course:

  • Direct observation, role-plays written/verbal questioning, interviews and self-evaluations, case studies, projects, assignments are used to assess required knowledge and skills
  • Combination of practical and written exercises.

Study Pathways

The further study pathways available to learners who undertake this qualification include:

  • BSB50120 Diploma of Business


Employment Pathways

Employment pathways are available to students who complete this qualification in:

  • Personal Assistant,
  • Office Administrator,
  • Sustainability Manager,
  • Sales Assistant,
  • Sustainability Officer,
  • Trade Coordinator,
  • Exporter, Importer,
  • Assistant Records Manager,
  • Analyst,
  • Customer service assistant,
  • Administrator
  • All students entering this course must have completed Year 10 or equivalent qualification.
  • Overseas students must demonstrate English language proficiency of IELTS 5.5 or equivalent.
  • Students with no formal qualifications are required to successfully complete the LLN test and meet with the General Manager to be admitted.
  • Overseas students can only enroll face to face 20 hours per week.

Business Leadership Institute Australia

International Students

Suite 3, Level 12
22 Market Street
Sydney, NSW 2000